-Create interview questions for a leader or subject matter expert on Blue Cross Blue Shield Massachusettes. -Provide information about the leader or subject matter expert you interviewed and explain why you chose this person. -Describe other key players you would interview in this organization as part of the scenario planning process. -Provide a list of 8 questions that you asked this individual and the answers you obtained during the interview. -Describe the driving forces you observed in the leader or subject matter expert you interviewed. -Provide a summary of the environmental influences or driving forces that were identified by the person you interviewed that will be impacting Blue Cross Blue Shield Massachusetts in 5-10 years. -Share at least two websites or scholarly articles that you would use in a literature review to further explain these driving forces in the long term.
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