summary of 2 chapters 1 page per chapter Chapter 7: Change Communication Strategies Chapter 8: Resistance to Change Palmer, I., Dunford, R., Akin, G. (2016). Managing Organizational Change: A Multiple Perspectives Approach, 3rd Edition. McGrawHill. ISBN: 978-0-07-353053-6 Preferred language style Simple (Easy vocabulary, simple grammar constructions)
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